How to Make Empathy Good for Business
Treat people as human beings, not human resources
Treat people as human beings, not human resources.
If your kids are struggling at school, would you give them up for adoption?
That’s the challenge Simon Sinek posses in his talk about how great leaders use empathy.
We are so quick to hire and fire that we can’t see people as human beings. When someone’s performance drops, instead of practicing empathy, we want to get rid of the problem. Even if the one who’s struggling is a high-performer.
Practicing empathy doesn’t mean not caring about results. But to supporting people during their struggle so they can get back to their best game.
Empathy is anything but soft. It requires mental character to practice it. And the return is tangible. Empathetic companies deliver higher earnings.
According to the Global Empathy Index, the top 10 generated 50% more earnings than those ranking least.
Empathy enhances performance, according to the Workplace Empathy Monitor. It has a direct impact on employee productivity, loy…
Keep reading with a 7-day free trial
Subscribe to Demystifying Culture to keep reading this post and get 7 days of free access to the full post archives.