Demystify Culture

Demystify Culture

Facilitation: The Most Underrated Leadership Skill

Why most leaders struggle to facilitate good conversations (and how to fix it)

Gustavo Razzetti's avatar
Gustavo Razzetti
Nov 09, 2025
∙ Paid
Ben Robbins (Japan)/Unsplash+

You just finished a team meeting feeling perfectly aligned. After two hours, everyone was committed to the new vision: becoming an AI-first organization. However, you’re still not sure what people actually agreed to.

This happens a lot. Alignment often turns out to be an illusion. People leave meetings excited, thinking they’re all on the same page. But here’s the problem: No one checked if everyone truly agreed. No one pushed back or asked hard questions. Everyone thought silence meant “yes.”

Most leaders think they’re good at running conversations. They’re not. And their teams have learned something: It’s easier to go along than to speak up, especially when no one asks the right questions.

Why Your Team Is Quiet (It’s Not What You Think)

Teams don’t rise to their potential. They fall to the level of their conversations.

Every day, organizations waste something more valuable than time: collective wisdom. When leaders don’t know how to facilitate good conversat…

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