The Untapped Power of Your Emotional Culture

Most companies don't realize how vital emotions are to build a strong workplace culture

Emotions play a fundamental role in our lives, shaping our thoughts, decisions, and behaviors. Yet, for many years, they have been viewed as separate from objectivity – an obstacle to making wise decisions. The prevailing belief was that emotions had no place in the workplace.

However, this perspective is rapidly changing, and organizations are beginning to recognize the benefits of integrating emotions and cognition.

Herb Kelleher, the former CEO of Southwest Airlines, was one of the most prominent advocates of workplace culture. He famously said, "A company is stronger if it’s bound by love rather than fear." His words reflect the power of emotional culture. Kelleher taught its employees and many organizations that people don’t have to check their heart or sense of humor at the office door.

Ignoring or suppressing how people feel is harmful. Successful leaders integrate both emotional and functional cultures. Just like Kelleher did.

Workplace Culture Is an Emotional Arena

“For a long tim…