What's the Best that Can Happen? – Your Shot of Fearless Culture #362
Where change agents find their weekly dose of culture insights and exercises, one topic at a time.
How many conversations live rent-free in your head?
You know the ones – the endless horror movie reruns where everything goes wrong in increasingly scary ways.
You’re not alone: Most people imagine confronting a line–cutter, only 1 in 25 actually speak up.
And it gets worse in higher-stakes scenarios.
90% of nurses stay silent even when patient safety is at risk. And 93% of workers who spot “accidents waiting to happen” say nothing – until they happen.
While silence feels safe, it comes with a staggering price tag – billions in lost opportunities and preventable mistakes.
But here’s the plot twist:
Instead of “What’s the worst that can happen?” ask “What’s the best that can happen?”
Maybe that hesitation you feel isn’t a warning to stay quiet – it’s your team’s next breakthrough knocking.
All you have to do is answer.
Explore this week’s newsletter:
My latest article → Why We Avoid Difficult Conversations
Practical tips to stop avoiding conversations
Inspiring reads and tools to help your team have difficult conversations
Stay fearless, my friend.
Gustavo
Missed This?
→ The Conflict Management Canvas
Ask Your Team This
Have you ever avoided a tough conversation that ended up being easier than you expected?
⚠️ Try It Today
Introduce the “24-hour rule.”
Whenever tension arises, team members commit to addressing it within 24 hours – either by scheduling or having the conversation.
The goal is to reduce conversational avoidance and develop the habit of addressing conflict early on before it escalates.
🍦 Feed Your Curiosity
The art and science of difficult conversations
How to have difficult conversations when you don’t like conflict
13 tips for handling difficult conversations with tact
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The Culture Design Masterclass is the perfect place to start.
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Registration is open for February, March, and April Masterclasses.
Dive deep into culture design with the Build a Fearless Culture program.
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Over eight sessions, you’ll acquire new tools and methods to improve your workplace culture – from feedback and meetings to psychological safety and decision-making.
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I'm here to help your team do fantastic work together. How? By tackling three areas: alignment, belonging, and collaboration. Check our services:
Do you want to build a fearless culture?
Gustavo Razzetti
CEO, Fearless Culture
Organizations where people don’t speak up often have a toxic or bullying culture. Research shows this is a big problem in nursing, where that kind of environment makes it harder for people to speak freely. And the most shocking part? It’s happening in hospitals—places where lives are literally at risk. But it’s not just healthcare. The same thing happens in plenty of other organizations, like government and education, where fear, bureaucracy, and the status quo keep people silent.