The Hidden Cost of Conversations We Never Have
From my new book: Take a peek behind the scenes
Hey there! I want to share something I've been working on these past few months. My new book is taking shape, and instead of waiting until it's ready, I want to do something different this time – bring you into the process while the ideas are still forming.
Below is a draft excerpt from a chapter that explores conversational debt – those costly moments when we choose silence over speaking up – or groupthink over addressing tensions.
The text is far from final, but that's the point. You're looking at a work in progress!
Chapter 3: Conversational Debt: The Weight of Unspoken Words
Crises don't come out of nowhere. When a CEO tells me, "We never saw it coming," I know I'll find a trail of unspoken warnings or conversations that never happened. That's exactly what I uncovered at a global pharmaceutical company where their most promising drug development had stalled. The real surprise wasn't the delay but how many people saw it coming.
The lead scientist had raised co…
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